Refund policy

Refund Policy

All sales are final. The Usual Hoopers does not accept returns, exchanges, or refunds for change of mind, incorrect size selection, or other customer preference.

Please review product descriptions, sizing information, and your order details carefully before completing your purchase.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive an incorrect item, please contact us at support@theusualhoopers.com within 7 days of delivery.

Please include your order number, a description of the issue, and clear photos of the item and packaging when applicable. Claims submitted after the 7-day period may not be eligible for review.

We will review the issue and work with you to determine an appropriate resolution. Approved resolutions may include a replacement, exchange, store credit, or refund depending on the circumstances and product availability.

Final Sale

All items are considered final sale unless the item is damaged, defective, incorrect, or otherwise eligible for a resolution approved by The Usual Hoopers.

The Usual Hoopers reserves the right to review claims on a case-by-case basis.